Privacy Policy

Welcome to Genau, we, GenauStudio, appreciate your interest in our apps. We attach great importance to protecting your data and safeguarding your privacy. We would like to explain below which data we process, when and for what purpose and on what legal basis. 


This privacy policy contains information about our data protection provisions and measures as well as the rights to which you are entitled within the framework of the German Federal Data Protection Act (BDSG), and the EU`s General Data Protection Regulation (GDPR) with regard to the manner of online collection and use of your information. Personal data is collected exclusively in accordance with those data protection laws.


The Controller

The controller within the meaning of Art. 4 No. 7 GDPR for the processing of personal data is:


Genau Factory

17, Geumjeong-ro 42beon-gil, Gunpo-si, Gyeonggi-do,

South Korea

15810


Web: www.genaufactory.com

E-mail: support@genaufactory.com


Instagram: https://www.instagram.com/genau_studio/ 

Twitter: https://twitter.com/GenauStudio

Medium: https://medium.com/@genaustudio

YouTube: https://www.youtube.com/channel/UC6V7OkP3BiuxW_V6NQ5edxQ 


If you have any questions about the processing of your personal data, as well as your rights regarding data protection, please contact us by e-mail or post.


Installation of our app

Our app can be downloaded from the app stores "Google Playstore" and "Apple App Store". Downloading our app may require prior registration with the respective app store and installation of the app store software.


App installation via the Google Playstore

You can use the Google service "Google Play" of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland, to install our app.


As far as we are aware, Google collects and processes the following data;

  • License check,

  • network access,

  • network connection,

  • WLAN connections,


It cannot be ruled out that Google also transmits the information to a server in a third country. We cannot influence which personal data Google processes with your registration and the provision of downloads in the respective app store and app store software. The responsible party in this respect is solely Google as the operator of the Google Play Store. You can find more detailed information in Google's privacy policy, which you can access here: https://policies.google.com/privacy. 


App installation via the Apple App Store

You can use the Apple service "App Store" a service of Apple Distribution International Ltd, Hollyhill Industrial Estate, Hollyhill Ln, Knocknaheeney, Cork, Ireland, to install our app.


As far as we are aware, Apple collects and processes the following data;


  • device identifiers,

  • IP addresses


It cannot be excluded that Apple also transmits the information to a server in a third country. This could in particular be Apple Inc. One Apple Park Way, Cupertino, California, USA, 95014. We cannot influence which personal data Apple processes with your registration and the provision of downloads in the respective app store and app store software. The responsible party in this respect is solely Apple as the operator of the Apple App Store. You can find more detailed information in Apple's privacy policy, which you can access here: https://www.apple.com/legal/privacy/. 


Log files

When you call up our app, we automatically collect data and information from your device's system and store some of this in so-called server log files. The data is automatically transmitted by your device when you call up our app. This includes the following data:


  • IP address

  • Date and time of your request

  • Time zone difference and Greenwich Mean Time (GMT)

  • Content of the request (specific page)

  • Access status / HTTP status code

  • Amount of data transferred in each case

  • Website from which the request came

  • Browser

  • Operating system and its interface

  • Language and version of the browser software


The purpose of this processing is the retrievability of our app from your device and to enable a correct display of our app on your device or in your browser. Furthermore, we use the data to optimise our app and to ensure the security of our systems. The processing of your IP address by our system is also necessary to enable the delivery of our app to your device. An evaluation of this data for marketing purposes does not take place.


The legal basis for the processing is Art. 6 para. 1 lit. f) GDPR. We have a legitimate interest in presenting you with an app optimised for your browser and in enabling communication between our server and your terminal device. For the latter, the processing of your IP address in particular is necessary. We also collect the data to ensure stability and security for you.


The data is stored by us for 30 days. The recipient of the data is our server host, who works for us within the framework of an order data agreement.


What data is processed when using our app?

When you install our app, the data required for the start-up is collected and processed. This is the data that you agreed to the collection of, insofar as you have granted the corresponding authorisations (such as GPS data) to the respective operator of the App Store (Google Play or Apple App Store) on your end device.


The following data is processed in the course of using our app

  • General app accesses

  • E-mail address

  • User Generated Content

  • Push messages ("Message_Usage")

  • Network access (full network access, obtain internet data, retrieve network connections, retrieve WLAN connections)


  • General app accesses

As with every server request, information such as IP address, user agent etc. is transmitted and stored anonymously in the server log for 30 days. The provision of personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide the data could result in you not being able to use our app or not being able to use it to its full extent. The legal basis for this data processing is Art. 6 para. 1 lit. a) GDPR.


  • Push messages

The legal basis for Push messages is Art. 6 para. 1 lit. f) GDPR. A push service is used to provide you with useful tips and information directly on your mobile device or similar devices. When we send a push message, we send the message with the corresponding IDs or tokens to the Push Notification Service. This then ensures that the push message is sent to the devices that wish to receive such a notification. Our legitimate interest is to be able to present current information to you directly. The personal data will only be processed as long as this is necessary for the provision of the function. You have the right to object. You can prevent your data from being processed further by deactivating the push service in the respective system settings of the operating system of your device.


  • Network access

The legal basis for this data processing is Art. 6 para. 1 lit. b) GDPR. Your data will be treated confidentially by us and deleted if you revoke the rights to use it or it is no longer required to provide the services and there is no legal obligation to retain it. The provision of personal data is necessary if you wish to make full use of our app. However, failure to provide this data could result in you not being able to use our app or not being able to use it to its full extent.


Convenience Log in and Sign Up

Third-party Connect features such as Facebook Connect, Google and Apple ID are offered as an option to register with Genau Apps. When registering via connect functions of third-party providers, the user agrees to the respective terms and conditions of these third-party providers and also consents to certain data from the respective profiles of the user being transferred to Genau Apps.


Use of Google SDK / Google Firebase / Google Analytics

We use the developer platform Google Firebase and the associated functions and services of Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Firebase is a platform for developers of apps for mobile devices and websites.


The Google Firebase developer platform offers a variety of features. You can find a list of these at: https://firebase.google.com/terms/.   


We use the following Google Firebase services in our app:


  • Firebase Firestore

  • Firebase Authentication


By integrating Google services, Google may collect and process information (including personal data). It cannot be ruled out that Google also transmits the information to a server in a third country. We cannot influence what data Google actually collects and processes. However, Google states that, in principle, the following information (including personal data) may be processed, among others:


  • Log data (in particular the IP address)

  • Location-related information

  • Unique application numbers

  • Cookies and similar technologies


Information on the types of cookies used by Google can be found at https://policies.google.com/technologies/types. 


If you are logged into your Google account, Google may add the processed information to your account and treat it as personal data, depending on your account settings. You can prevent this data from being added directly by logging out of your Google account or also by making the appropriate account settings in your Google account. Furthermore, you can prevent the installation of cookies - insofar as Google sets them - by making the appropriate settings in your terminal device; however, we would like to point out that in this case, you may not be able to use all the functions of our app to their full extent.


Firebase Firestore

We use the Firebase Firestore service in our app, a service provided by Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.


The Firebase Firestore is a web hosting and backend service provided by Google LLC or by Google Ireland Limited, depending on the location from which this application is accessed. Cloud Firestore is a fast, fully managed, serverless, cloudnative NoSQL database for documents that simplifies the storage, synchronisation and retrieval of data for mobile, web, and IoT applications worldwide.


The Firebase Firestore is used by us to store information such as bookmarks in the app internal browser. We have concluded a contract for commissioned processing with Google for the use of Google Firebase Firestore (Art. 28 GDPR). Google processes the data on our behalf in order to transmit data stored in your app internal browser to your terminal device. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.


By integrating Firebase Firestore, we pursue the purpose of being able to offer you a better service within the scope of our app.


The legal basis for the processing of personal data described here is Art. 6 (1) f GDPR. Our necessary legitimate interest lies in the great benefit that the functions described above have for our offer. The use of Google Firebase Firestore gives us the opportunity to provide you with better use and information through our app.


As part of the order processing, Google is entitled to use subcontractors. A list of these subcontractors can be found at https://privacy.google.com/businesses/subprocessors/. 


You have a right to object. You can prevent your data from being processed further by deactivating the Firebase Firestore service in the app.


The processed information will be stored for 6 months and automatically deleted after this retention period.


For further information on data handling in connection with Google Analytics, please refer to Google's privacy policy:

https://support.google.com/analytics/answer/6004245?hl=en 

https://firebase.google.com/support/privacy 


Information on Google's privacy settings can be found at https://privacy.google.com/take-control.html?categories_activeEl=sign-in. 


Firebase Authentication

We use the service Firebase Authentication in our app, a service of Google LLC ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.


Firebase Authentication is a sign-in and authentication service provided by Google LLC or by Google Ireland Limited, depending on the location from which this application is accessed. To facilitate the sign-in and authentication process, Firebase Authentication may use third party identity services and store the information on their platform.


We use Google's service to store information on a user-by-user basis in Firebase Authentication. Knowing a user's identity allows our app to store user data securely in the cloud and provide you with the same personalised experience across all devices. You can therefore use the same bookmarks etc. on multiple devices.


When using Firebase Authentication, the following data is processed:


  • Your email address

  • Password


We have concluded a contract for commissioned processing with Google for the use of Google Authentication (Art. 28 GDPR). Google processes the data on our behalf in order to transmit it to your respective end device. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.


By integrating Firebase Authentication, we pursue the purpose of giving you the opportunity to offer the same personalised experience on all devices and thus to be able to offer you a better service within the scope of our app.


The legal basis for the processing of personal data described here is Art. 6 (1) f GDPR. Our necessary legitimate interest lies in the great benefit that the functions described above have for our offer. With the service, we open up the possibility for you to experience the same personalised experience on all devices and thus enable you to better use and inform yourself through our app.


As part of the order processing, Google is entitled to use subcontractors. A list of these subcontractors can be found at https://privacy.google.com/businesses/subprocessors/. 


You have a right to object. You can prevent your data from being processed further by deactivating the Firebase authentication service in the app.


The processed information will be stored for 6 months and automatically deleted after this retention period.


For further information on data handling in connection with Google Analytics, please refer to Google's privacy policy:


https://support.google.com/analytics/answer/6004245?hl=en 

https://firebase.google.com/support/privacy 


Information on Google's privacy settings can be found at https://privacy.google.com/take-control.html?categories_activeEl=sign-in. 


Google Analytics

The Genau app uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies" and session files that are stored on your smartphone and that enable an analysis of your use of the app. The information generated by the cookie or session files about your use of the app (including your IP address in anonymised form) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the app, compiling reports on activity for us and providing other services relating to app activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your device, however, please note that if you do this you may not be able to use the full functionality of the app. By using the app, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


The legal basis for the processing of personal data described here is Art. 6 (1) f GDPR. Our necessary legitimate interest lies in the great benefit that the functions described above have for our offer. With the service, we open up the possibility for you to experience the same personalised experience on all devices and thus enable you to better use and inform yourself through our app.


As part of the order processing, Google is entitled to use subcontractors. A list of these subcontractors can be found at https://privacy.google.com/businesses/subprocessors/. 


You have a right to object. You can prevent your data from being processed further by deactivating the cookies in your device.


The processed information will be stored for 6 months and automatically deleted after this retention period.


For further information on data handling in connection with Google Analytics, please refer to Google's privacy policy:


https://support.google.com/analytics/answer/6004245?hl=en 

https://firebase.google.com/support/privacy 


Information on Google's privacy settings can be found at https://privacy.google.com/take-control.html?categories_activeEl=sign-in. 


Contacting us

You have the option of contacting us. If you contact us by e-mail, we will process in particular your e-mail address, the time of the e-mail and the data resulting from the message text (including attachments, if applicable). The purpose of processing the above-mentioned data is to process the contact enquiry and to be able to contact the enquirer in order to respond to the request. The legal basis for the processing of personal data described here is Art. 6 (1) f GDPR. Our legitimate interest is to offer you the possibility to contact us at any time and to be able to answer your enquiries. The personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.


You have a right of objection. You can send or inform us of your objection at any time. Please use the address of the person responsible for the app on the subject of data protection.


The provision of personal data is neither legally nor contractually required and is also not necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide it would, under certain circumstances, mean that you would not be able to use the option to contact us or that we would not be able to contact you.


How long do we store your data?

We only store your data for as long as it is required to fulfill the purpose for which it was collected (e.g. within the scope of a contractual relationship) or if this is provided for by law. For example, in the context of a contractual relationship, we store your data at least until the complete termination of the contract. Afterward, your data will be stored for the duration of the legal retention periods.


Passing on personal data

Your data will only be passed on if we have informed you of this in the above information. Otherwise, personal data will not be disclosed without your express consent, unless we are legally obliged to disclose data (information to law enforcement agencies and courts; information to public bodies that receive data on the basis of statutory provisions, e.g., social insurance institutions, tax authorities, etc.) or we involve third parties bound to professional secrecy to enforce our claims.


Are you obliged to provide personal data?

If you use the services offered by our app and wish to use the full range of functions of the app, you must provide the personal data that is required for the respective service. Failure to provide this data would result in you not being able to use our app or not being able to use all of its functions.


Non-existence of automated decision-making including profiling.

Automated decision-making and/or profiling do not take place when using our app.


Data security

We secure our app and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. However, despite regular checks, complete protection against all dangers is not possible.


Changes to the privacy policy

Changes in the law or changes in our internal processes may make it necessary to amend this privacy policy. In the event of such a change, we will inform you of this in our privacy policy.


Data subject rights

In principle, you have the following rights:


  • Right to information (Art. 15 GDPR).

  • Right to rectification (Art. 16 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18f. GDPR)

  • Right to data portability (Art. 20 GDPR)


For requests of this nature, please contact us. Please note that when making such requests, we must ensure that it is actually the data subject.


Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority.